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Duties and Responsibilities
- Sales order processing from Receipt of Order in our ERP to the OTIF delivery of goods. Support Sales Offices with accurate information, produces and send order confirmations to customers etc.
- Manage orders for specific export contracts outside EU and UK.
- Knowledge of customs clearance documentation.
- Arranging the correct transport for orders to ensure timely delivery to customers, allocating the stocks and informing the transport companies.
- Freight costs are controlled, and orders are delivered using designated costed carriers.
- Support Sales offices and the Warehouse & Shipping Supervisor with all queries re deliveries and logistics issues ensuring complete support for the Sales/Marketing and Logistics offices.
- Communicating and responding to problems and queries, monitor and track performances in an efficient and timely manner.
- Ensure stock is allocated to orders to fulfil shipping schedules.
- Ensure compliance with Health & Safety Procedures
- Have / develop knowledge and experience of documents required for exports outside the EU. Particularly the ROW market.
- Report to Logistics & Market Support Manager or designate any discrepancies affecting service and deliveries, other issues as they arise.
Qualifications and Experience Required
- Qualification in relevant discipline i.e., Supply Chain/Logistics, Business, Transport or Manufacturing.
- Knowledge and interest in Supply Chain, particularly sales, warehousing and inventory. Understanding the importance of timely responses to the customer with accurate information and supporting sales operations.
- Self-starter in dealing with shipping companies, i.e., communicating, responding to problems and queries in efficient and timely manner.
- Excellent verbal and reporting skills.
- An ability to work on their own and within a team in order to achieve responsibilities.
- Accuracy and attention to detail essential.
- Full understanding of SOP’s, Forest Certification Standards, etc.
- Experience of Syspro would be an advantage.
To apply please send CV and Cover Letter to: careers@mdfosb.com with Logistics Coordinator in the subject line.
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